BREAKWATER ROD CO. — RETURNS & WARRANTY

We get it—sometimes you pick one up and it’s just not the right fit.

If your rod hasn’t touched the water, we’ll take it back.

Return window: 30 days from delivery
Condition:

Once a rod has been fished, it’s no longer a return—it falls under warranty.

Return shipping: Customer is responsible unless the rod arrived damaged or defective.
Restocking fee: May apply if packaging is damaged or missing.

Every custom rod is built to order.

Because of that:
All custom rod sales are final.

No returns. No exchanges.

We don’t build shelf pieces—we build your rod.

Every Breakwater rod is backed by a 1-year craftsmanship warranty.

If something fails because of how it was built, we make it right. No runaround.

Covers:

Does NOT cover:

If you’re not sure—reach out. We’ll shoot you straight.

Stuff happens. We fish too—we know.

If you break a rod outside of warranty, we offer discounted replacement options when possible.

We’re not here to burn you—we’re here to keep you fishing.

If your rod shows up damaged:

We’ll handle it from there.

We’re not a big box brand.

We don’t hide behind fine print or pass the buck.

If we messed up—we fix it.
If you messed up—we’ll still try to help.

That’s how we do things.

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